Privacy Policy

1. Who we are

Revive & Thrive Over 40 is an online coaching business providing health, nutrition, and fitness coaching services to women aged 40 and over. When this policy refers to "we", "us", or "our", it refers to Revive & Thrive Over 40 and its operator.

We take your privacy seriously. This policy explains what personal data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What personal data we collect

We may collect the following types of personal information:

• Contact information: your name and email address, provided when you download a free resource, submit an enquiry, or book a consultation
• Consultation intake information: your age, main goals, biggest health challenges, and preferred start date, collected through our booking form
• Usage data: anonymised data about how visitors use our website, collected through analytics tools (see section 5)
• Communication records: emails and messages exchanged between you and us

3. How we use your data

We use your personal data for the following purposes:

• To deliver the free resource you requested (5-Day Metabolism Reset Meal Plan)
• To send you relevant coaching tips, information, and occasional offers by email (only with your consent)
• To process and respond to consultation booking requests
• To communicate with you as a coaching client
• To improve our website and services using anonymised analytics data

We will not use your data for any purpose you have not been informed of, and we will not sell your data to third parties.

4. Legal basis for processing

Under UK GDPR, we rely on the following legal bases:

• Consent: when you subscribe to email communications or submit a contact form
• Legitimate interests: for website analytics and improving our services
• Contract: when processing your data is necessary to deliver coaching services you have signed up for

5. Cookies and analytics

Our website may use cookies and third-party analytics tools, including Google Analytics. These collect anonymised information about how visitors use our site (pages viewed, time spent, device type) to help us improve the experience.

We may also use Meta Pixel to measure the effectiveness of our advertising. No personally identifiable information is shared with Meta without your explicit consent.

You can disable cookies in your browser settings at any time. Disabling cookies will not affect your ability to use the core features of our website.

6. Email marketing

When you download a free resource or sign up to receive emails from us, we add your email address to our mailing list. You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of any email. We use a third-party email marketing platform to manage our list and send emails. Your email address is stored on their servers in accordance with their own privacy policy.

7. How long we keep your data

We retain your personal data only for as long as necessary:

• Email subscriber data is kept until you unsubscribe
• Consultation enquiry data is kept for 12 months if no coaching agreement is made
• Client data is kept for the duration of the coaching relationship and for 3 years afterwards for legitimate business purposes

8. Sharing your data

We do not sell your personal data. We may share it with the following third-party service providers, strictly for the purpose of delivering our services:

• Email marketing platforms (e.g. Mailchimp, ConvertKit)
• Scheduling tools (e.g. Calendly, TidyCal)
• Training delivery platforms (e.g. Trainerize)
• Analytics tools (e.g. Google Analytics)

All third-party processors are required to handle your data securely and in accordance with applicable data protection law.

9. Your rights

Under UK GDPR, you have the following rights:

• Right of access: to request a copy of the personal data we hold about you
• Right to rectification: to ask us to correct inaccurate or incomplete data
• Right to erasure: to ask us to delete your data in certain circumstances
• Right to restrict processing: to ask us to limit how we use your data
• Right to data portability: to receive your data in a structured, machine-readable format
• Right to object: to object to processing based on legitimate interests
• Right to withdraw consent: where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, contact us at hello@reviveandthriveover40.com. We will respond within 30 days.

10. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

11. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

hello@reviveandthriveover40.com